Booking fees

Booking fees are administrative costs related to the sale of a ticket. They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age). Booking fees vary depending on: - point of sale (online, Air France ticket office, etc.), - place of issuance (online or by phone, etc.).

Ticket changes

Change made on airfrance.pl self-service kiosk Change made at an Air France airport counter Change made by phone or at an Air France ticket office
Ticket purchased on airfrance.pl or at an Air France ticket counter No booking fees70 PLN70 PLN
Ticket purchased on a third-party site or travel agency No booking fees135 PLN135 PLN

Refunds

Refund requested at an Air France airport counterRefund requested by phone or at an Air France ticket office
Ticket purchased on airfrance.pl or at an Air France ticket counter --90 PLN-90 PLN
Ticket purchased from a third-party site or travel agency Refund request to be completed through the third-party website or travel agency used to purchase the ticket*

* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.