Booking fees
Booking fees are administrative costs related to the sale of a ticket. They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age). Booking fees vary depending on: - point of sale (online, Air France ticket office, etc.), - place of issuance (online or by phone, etc.).
Ticket changes
| Change made on airfrance.pl self-service kiosk | Change made at an Air France airport counter | Change made by phone or at an Air France ticket office | |
|---|---|---|---|
| Ticket purchased on airfrance.pl or at an Air France ticket counter | No booking fees | 70 PLN | 70 PLN |
| Ticket purchased on a third-party site or travel agency | No booking fees | 135 PLN | 135 PLN |
Refunds
| Refund requested at an Air France airport counter | Refund requested by phone or at an Air France ticket office | ||||
|---|---|---|---|---|---|
| Ticket purchased on airfrance.pl or at an Air France ticket counter | - | - | 90 PLN | - | 90 PLN |
| Ticket purchased from a third-party site or travel agency | Refund request to be completed through the third-party website or travel agency used to purchase the ticket* |
* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.