Booking fees

Booking fees are administrative costs related to the sale of a ticket. They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age). Booking fees vary depending on: - point of sale (online, Air France ticket office, etc.), - place of issuance (online or by phone, etc.).

Ticket changes

	Change made on airfrance.pl self-service kiosk	Change made at an Air France airport counter	Change made by phone or at an Air France ticket office
Ticket purchased on airfrance.pl or at an Air France ticket counter	No booking fees	70 PLN	70 PLN
Ticket purchased on a third-party site or travel agency	No booking fees	135 PLN	135 PLN

Refunds

			Refund requested at an Air France airport counter		Refund requested by phone or at an Air France ticket office
Ticket purchased on airfrance.pl or at an Air France ticket counter	-	-	90 PLN	-	90 PLN
Ticket purchased from a third-party site or travel agency	Refund request to be completed through the third-party website or travel agency used to purchase the ticket*

* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.