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Report delayed baggage

Your baggage did not arrive at the same time as you? You should report any baggage-related issues within 48 hours of your arrival. After reporting your delayed baggage, we will send you a Property Irregularity Report (PIR) and a baggage file reference number so you can track your claim.

REPORT DELAYED BAGGAGEVoyage Air France

Claims

Would you like to submit a claim about your trip? You can:

  • Request compensation for a flight irregularity (cancelation or delay, boarding issue, downgrade) if you are eligible per the European regulation n°261/2004.
  • Submit a claim for damaged baggage, an incident during the flight or at the airport, a problem with the website, and more.
CREATE A CLAIMremboursement billets

Ticket and option refunds

Everything you need to know about requesting a refund.

  • Would you like to cancel your trip?
  • Did you purchase an option that you were unable to use?
  • Your flight was canceled and our alternatives do not work for you?
REQUEST A REFUND
Need help with something else? Contact us